Privacy Policy

Effective Date: 01/20/2025

At AKB Insurance Agency, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect:

Personal Information
We may collect personal details directly from you when you:

  • Request a quote or fill out forms on our website.

  • Contact us via email or phone.

  • Use features like “Start A Quote.”

This information may include:

  • Name, email address, phone number, and mailing address.

  • Insurance policy details and coverage needs.

  • Driver’s license number, vehicle information, and claims history (if applicable).

Non-Personal Information

  • IP address, browser type, device type, and operating system.

  • Usage data, including pages viewed, time spent on the site, and navigation paths.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, analyze site performance, and deliver personalized content. You can adjust your cookie preferences in your browser settings.

How We Use Your Information:

Your information is used to:

  • Provide quotes and insurance solutions tailored to your needs.

  • Process applications, payments, and policy updates.

  • Respond to inquiries and provide customer support.

  • Send updates, newsletters, and promotional offers (with your consent).

  • Improve our website, services, and user experience.

How We Share Your Information:

We may share your information in the following scenarios:

  • Insurance Providers: To obtain quotes and issue policies.

  • Service Providers: Third-party vendors who assist in website hosting, email communications, or analytics.

  • Legal Obligations: When required by law or to protect our rights, customers, or the public.

We do not sell your personal information to third parties.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Data Security:

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

Your Privacy Choices:

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of receiving promotional emails by using the unsubscribe link provided.

  • Disable cookies through your browser settings.

Children’s Policy:

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted with a revised effective date.

SMS Terms & Conditions:

2.1 SMS For Consent Communication

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.2 Types of SMS Communications

If you have consented to receive text messages from AKB Insurance you may receive text messages related to: (Appointment reminders, meetings, and follow-up on cases.)

For Example: Hello, Thank you for contacting AKB Insurance, how can we help you? Reply “Stop” to opt-out at any time. Message and data rates may apply, for assistance, text “Help" or visit our Privacy Policy.

2.3 Message Frequency:

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

2.4 Potential Fees for SMS Messaging:

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

2.5 Opt-In Method:

Customer will Opt-In for SMS messaging from AKB Insurance through intake forms on their website located at www.akbinsurance.com, this agreement for SMS will not be shared with third parties for marketing purposes.

2.6 Opt-out:

Customer will be able to opt out of SMS messaging from AKB Insurance by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.

Contact Us:

If you have questions about this Privacy Policy or your personal information, please contact us at:
AKB Insurance Agency